Privacy policy

privacy policy:

These are the terms and conditions that guide you in using the Sama Water website and application. Your registration on the website or application means your agreement to the privacy policy without restrictions.


Registration:

By registering as a member on the Sama Water website or application, some personal information will be requested, such as mobile number or email address, and location will be requested when confirming your request, provided that the information is correct.

Steps to delete your account from the app:


  1. Open the app: Make sure you are logged into your account.
  2. Go to the Account tab: Look for the "Account" or "Settings" tab in the app.
  3. Log in (if necessary): If you are not already logged in, enter your username and password.
  4. Click the "Edit Account" button: Look for the "Edit" or "Manage Account" button.
  5. Scroll down the page: you will find your account information, including your username, email address and other details.
  6. Click the "Delete Account" button: This button is usually located at the bottom of the page or near other account options.
  7. Read the warning carefully: Make sure you read the warning that appears on the screen. This warning will remind you to permanently delete all your account data.
  8. Click "Confirm Deletion": If you are sure you want to delete your account, click the "Confirm Deletion" button.

Important notes:

  • Account deletion is irreversible: Once deletion is confirmed, all your account data will be permanently deleted.
  • Make sure to save any important data before deleting your account: you will not be able to access this data after deleting your account.
  • If you encounter any problems deleting your account: Please contact the app support team for assistance.

Additional tips:

  • Change your password: If you are concerned about the security of your account, you can change your password.
  • Email notification: You can also email the app support to request that your account be deleted.

Using these simple steps, you can easily delete your account from the app.


Working days:

Sunday to Thursday, from 8 AM to 3 PM



Promotional messages:

These are messages sent to your email or phone number that include offers and discount coupons, and to follow up on your order in case the order is not confirmed to find out the reason for the non-confirmation. If you do not wish to receive messages, please contact us through the contact information on the support page.


Requests:

Sama Water website and application management has the right to cancel the order if the product is out of stock and return the amount paid to your bank account, or in case of suspected fraud or other reasons. Sama Water also has the right to verify your identity to complete the order.


Delivery:

Ground floor - First floor.


Rating:

Ratings and comments will be published across the website and app, showing the username and profile picture.


directions:

Do not use any images that violate Islamic morals and values in your profile picture.

The discount coupon cannot be used in conjunction with any other offer on the website or app.