Privacy policy

privacy policy:

These are the terms and conditions that guide you to use the Sama Water website and application. Your registration on the website or application means your acceptance of the privacy policy without restrictions.


Registration:

When you register as a member on the Sama Water website or application, some personal information will be requested, such as your mobile number or email address, and your location will be requested when confirming your order, provided that the information is correct.

Steps to delete your account from the app:


  1. Open the app: Make sure you are logged in to your account.
  2. Go to the Account tab: Find the Account or Settings tab in the app.
  3. Log in (if necessary): If you are not already registered, enter your username and password.
  4. Click the “Edit Account” button: Look for the “Edit” or “Manage Account” button.
  5. Scroll down the page: You'll find your account information, including your username, email, and other data.
  6. Click the “Delete Account” button: This button is usually located at the bottom of the page or near the other account options.
  7. Read the warning carefully: Be sure to read the warning that appears on the screen. This warning will remind you that all your account data will be permanently deleted.
  8. Click "Confirm Deletion": If you are sure you want to delete your account, click the "Confirm Deletion" button.

Important Notes:

  • Account deletion is irreversible: Once you confirm deletion, all your account data will be permanently deleted.
  • Make sure to save any important data before deleting your account: you won't be able to access this data after you delete your account.
  • If you have any problems deleting your account: Please contact the app support team for assistance.

Additional tips:

  • Change your password: If you are concerned about the security of your account, you can change your password.
  • Email Report: You can also email the app's support to request that your account be deleted.

Using these simple steps, you can easily delete your account from the app.


Working days:

From Sunday to Thursday.



Promotional messages:

These are messages sent to your email or phone number containing offers, discount coupons, and to follow up on your order in the event that it is not confirmed, to find out the reason for the non-confirmation. If you do not wish to receive messages, please contact us through the contact information on the support page.


Requests:

The management of the Sama Water website and application has the right to cancel the order in the event that the product is out of stock and return the paid amount to your bank account, or in the event of suspected fraud, etc. Sama Water also has the right to verify your identity to complete the order.


Delivery:

Ground floor - first floor.


Rating:

Ratings and comments will be posted on the website and app, including the user's name and profile picture.


directions:

Do not include any pictures in your personal photo that violate Islamic morals and values.

The discount coupon cannot be used with any other offer on the website or app.