Can I return or exchange water after purchasing it?
Yes, you can return or exchange water according to the return conditions.
When can I return water after purchase?
You can return the water within 7 working days from the time of purchase shown on the invoice, provided that it is returned in the same original condition without use.
How can I return water after purchase?
You can contact us through the social media channels on the website - the application, and you will be informed of the full return procedures.
How do I get a refund?
If the return conditions apply, the amount will be delivered in the same way as the purchase. In the case of cash, the amount will be returned immediately upon delivery of water.
In the case of a credit card, the amount will be returned to the same card number within 14 working days
I returned the goods and the amount was not returned to my account after the mentioned period
Check with your bank
Are there conditions for returns?
Water must be in its original condition at the time of receipt. In the event of any defect resulting from misuse or storage, we apologize for not receiving it for health reasons. The original purchase invoice or a copy of it must also be present. In the event of a defect or defect in the product due to a clear manufacturing defect, it will be replaced or refunded. According to the company's policy, a portion of the products can be returned in one invoice only if a clear defect appears.
